- Information We Collect
- How We Use Your Information
- Free Tools and Client-Side Processing
- Information Sharing and Disclosure
- Third-Party Payment Processing
- Communication Channels
- Cookies and Tracking Technologies
- Data Retention
- Data Security
- Your Rights Under California Law (CCPA/CPRA)
- Children's Privacy
- Third-Party Links
- International Users
- Changes to This Policy
- Contact
This Privacy Policy describes how BlogPros DBA Pagelift, LLC ("BlogPros," "we," "us," or "our") collects, uses, and protects your personal information when you access or use the BlogPros website, tools, and content services (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy. This Privacy Policy should be read alongside our Terms of Service.
1. Information We Collect
1.1 Information You Provide
When you create an account, subscribe to a plan, or communicate with us, we may collect:
- Name and business name
- Email address
- Billing address
- Payment information (processed and stored by our third-party payment processor, not by BlogPros directly)
- Brand guidelines, content briefs, and other materials you submit for content creation
- Communications you send to us through email, Slack, or other channels
1.2 Information Collected Automatically
When you visit the BlogPros website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages viewed and time spent on pages
- Device identifiers
This information is collected through cookies and similar technologies as described in Section 7.
1.3 Information We Do Not Collect
We do not collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account numbers (other than payment information processed by our third-party payment processor), precise geolocation data, racial or ethnic origin, religious beliefs, or biometric data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To create and manage your account
- To process payments and manage subscriptions
- To deliver content according to your subscription plan
- To communicate with you about your account, deliverables, and service updates
- To send promotional communications (only with your consent, and you may opt out at any time)
- To analyze website usage and improve the user experience
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations
We do not sell your personal information to third parties.
3. Free Tools and Client-Side Processing
BlogPros offers free browser-based tools on its website. These tools operate entirely within your browser. Content you input into these tools is not transmitted to BlogPros servers, is not stored by us, and is not accessible to us. We do not collect, retain, or process any content you analyze using our free tools. Standard website analytics (page views, tool usage frequency) may be collected as described in Section 1.2, but the substance of your inputs is never captured.
4. Information Sharing and Disclosure
We may share your information only in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including payment processing, email delivery, website analytics, and communication platforms (such as Slack). These providers are contractually obligated to use your information only for the purposes of providing services to BlogPros and are bound by confidentiality obligations.
4.2 Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of BlogPros, our users, or others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Third-Party Payment Processing
All payment transactions are processed through our third-party payment processor. BlogPros does not directly store your credit card number, bank account information, or other financial account details. Your payment information is subject to the payment processor's privacy policy and terms of service. We receive only limited transaction information (such as confirmation of payment, last four digits of your card, and billing address) necessary to manage your subscription.
6. Communication Channels
Subscription clients communicate with their BlogPros team through a dedicated Slack channel. Communications through Slack are subject to Slack's own privacy policy and data practices. We recommend reviewing Slack's privacy policy for information about how Slack handles your data. BlogPros is not responsible for Slack's data practices.
Email communications between you and BlogPros are transmitted through standard email protocols and may be stored on our email provider's servers. Do not send sensitive personal information (such as financial account numbers or passwords) via email or Slack.
7. Cookies and Tracking Technologies
7.1 What We Use
BlogPros uses cookies and similar tracking technologies to operate the website, analyze usage patterns, and improve the user experience. These may include:
- Essential cookies required for the website to function (session management, security)
- Analytics cookies to understand how visitors use the website (such as Google Analytics)
- Preference cookies to remember your settings and choices
7.2 Third-Party Analytics
We use third-party analytics services that may set their own cookies and collect information about your use of the website. These services have their own privacy policies governing their use of your data.
7.3 Your Choices
Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of the website.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you cancel your subscription or request account deletion, we will delete or anonymize your personal information within 90 days, except where we are required by law to retain it or where retention is necessary to resolve disputes, enforce our Terms of Service, or protect our legal rights.
Content briefs, brand guidelines, and other materials you provide for content creation are retained for the duration of your subscription and deleted within 90 days of termination, unless you request earlier deletion.
9. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
10. Your Rights Under California Law (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act and the California Privacy Rights Act:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain exceptions permitted by law.
- Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising. Because we do not engage in these practices, there is no need to opt out.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at hello@blogpros.com. We will verify your identity before processing your request and respond within 45 days as required by law.
11. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal information, contact us at hello@blogpros.com.
12. Third-Party Links
The BlogPros website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.
13. International Users
The Service is operated from the United States. If you access the Service from outside the United States, you understand and consent to the transfer of your personal information to the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you agree to this transfer.
14. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the updated Privacy Policy constitutes acceptance. If you do not agree with the changes, you must stop using the Service.
15. Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: